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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mark Rocha

December 2, 2025

5  out of  5
rating by Mark Rocha
"Great service and good pricing"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Lisa Price

November 26, 2025

5  out of  5
rating by Lisa Price
"Shawna was extremely helpful and fast to respond. Excellent service. I highly recommend her."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Anita Springer

November 26, 2025

5  out of  5
rating by Anita Springer
"very helpful and professional."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Shay Williams

November 25, 2025

5  out of  5
rating by Shay Williams
"Shawna is the best. Very friendly and helpful. Great office!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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G H

November 25, 2025

5  out of  5
rating by G H
"Shawna is awesome. Great customer service!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Dale Churchward

November 24, 2025

5  out of  5
rating by Dale Churchward
"I cannot say enough good things about working with Shawna Cozby at the Jim Minifie State Farm Agency. She is consistently one of the most responsive and helpful professionals I have ever worked with in the insurance world. Every time I reach out, Shawna replies quickly, provides clear information, and always makes sure I understand my options. She has helped me find real cost savings across multiple policies, including catching things I never would have noticed myself. Shawna takes the time to explain coverage details, answer every question, and proactively make recommendations that benefit my family. Even during busy days, she always communicates with kindness, patience, and professionalism. Whether we were adding new cars, adjusting coverage for our kids, or reviewing specialty items like death and dismemberment coverage, Shawna handled everything with accuracy and attention to detail. She makes the entire experience smooth and stress free. If you are looking for someone who truly cares about her customers and goes above and beyond, Shawna is the person you want to work with. She is outstanding in every way, and I am grateful for all the help she has given our family. Highly recommend!"
We responded:
"Thank you for the kind words. We really appreciate you taking the time give us a review! "
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Tracy Giebel

November 24, 2025

5  out of  5
rating by Tracy Giebel
"Katie has been super great helping us with our policy."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Jude Johnstone

November 20, 2025

5  out of  5
rating by Jude Johnstone
"Shawna is super friendly and helpful. She answers my questions and takes care of my business and our home and auto insurance requests efficiently."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to help! "
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Smith Brothers

November 20, 2025

5  out of  5
rating by Smith Brothers
"The Staff at Jim Minifie's State Farm office is always ready and able to help. Nice to have them on my team. Thanks!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Mark Terrazas

November 19, 2025

5  out of  5
rating by Mark Terrazas
"Heidi made it so easy from start to finish. So pleased with my rates and the rapid responses I got during the process. Big thanks to Heidi. Bravo State Farm!"
We responded:
"Thanks so much for your nice review. We are happy to help. Please let us know if we can help with anything else. "
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Holly Sampson

November 19, 2025

5  out of  5
rating by Holly Sampson
"Heidi is a star!! Thank you so much for coming through for us with our insurance needs. You provided top-notch service with professionalism and prompt communications. So rare these days. Will be an honor to refer my friends and family to her. Thank you again Heidi!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Jason Koplan

November 19, 2025

5  out of  5
rating by Jason Koplan
"We have been insured through this branch for years and I am always amazed how great it is. Shawna is always friendly and easy to work with. she takes time to go over options and is very trustworthy. They have very quick response time and always communicative. I would highly recommend trying them out!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Esteban Angel

November 18, 2025

5  out of  5
rating by Esteban Angel
"Shawna was very helpful and very nice!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Michael De Lisle

November 11, 2025

5  out of  5
rating by Michael De Lisle
"Shawna is amazing! I recently had to replace a windshield for one of her clients. This particular job required dealer glass and that means we had to have pre-approval for the work to get done. She helped us navigate through the process with ease. The end result was that her client, my customer, was well taken care of and very happy. I highly recommend for all your insurance needs."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Eva Fang

November 10, 2025

5  out of  5
rating by Eva Fang
"Shawna is very helpful and friendly. She is quick in responding to my emails requests and making everything seamless!!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Courtney Engen

November 10, 2025

5  out of  5
rating by Courtney Engen
"Shawna is always so helpful and responsive whenever I call/email/text a question. And Jim has always been wonderful to deal with as well. I’ve had Stare Farm since I first started driving and Jim’s office has been the best I’ve used."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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Stephanie Luchini

October 27, 2025

5  out of  5
rating by Stephanie Luchini
"Katie M was extremely kind, and helpful with my situation! Surely put me at ease during our phone call. Makes calling your insurance company a little less stressful! Would recommend her!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Sherry Brown

October 24, 2025

5  out of  5
rating by Sherry Brown
"If you want year after year of dependable service and a feeling that you are in the best hands possible, no matter what comes up - pick this local State Farm agent. The staff is super friendly and will take care of a small or big need in the same fast and efficient way. They don't just stop when they give a quote, they recheck all their work to make sure you have the best value they can give for whatever you need. You might be able to save a few dollars shopping all over the country, , but that isn't the full value they bring to you. Dawn in particular just finished making me feel like I had known her for years as we purchase a new home. It's a stressful time when you move, but this is one less thing I have to worry about. I have zero doubt I am taken care of knowing they have me covered. Shout out to the staff at Jim Minifie's State Farm location. Thank you ! Sherry Brown- long time State Farm customer."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Alyssa Thorne

October 13, 2025

5  out of  5
rating by Alyssa Thorne
"Katie has been extremely helpful and efficient in getting me started and making additions to our policy. She made the whole process smooth and stress free - Great customer service!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Dennis Ross

October 13, 2025

5  out of  5
rating by Dennis Ross
"Appreciate the quick warm heart felt service that I have received from Shawna at the Jim Minife state farm office, a pleasure having insurance through you,thank you"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Tom Minifie

October 1, 2025

5  out of  5
rating by Tom Minifie
"Dawn is the best! Took care of our request right away and kept us updated along the way."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Patti Cook

September 26, 2025

5  out of  5
rating by Patti Cook
"Great service. Was able to get great coverage and save money! Win!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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AJ BLANKENSHIP

September 19, 2025

5  out of  5
rating by AJ BLANKENSHIP
"100% professional, honest, and straightforward-0 complaints 👌"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
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James Davis

September 19, 2025

5  out of  5
rating by James Davis
"Always easy doing business with the arlington branch. The staff are top notch!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of L

L

September 19, 2025

5  out of  5
rating by L
"Shawna is kind incredibly attentive and detail oriented. I've always doubted the purpose of insurance but she makes me feel at ease and like the purchase is worth protecting my family. She's also incredibly friendly and easy to work with. Highly recommend!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "