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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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BRITTANI BAIRD

January 14, 2025

5  out of  5
rating by BRITTANI BAIRD
"Friendly and fast service!"
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Rob Toyer

January 14, 2025

5  out of  5
rating by Rob Toyer
"Jim’s office provides top notch service! Shawna is always making sure my policies are in order and I have everything I need. Anytime I’ve had questions, they’ve always been readily available to answer and give advice. Highly recommend!"
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Kassmine Stewart

January 13, 2025

5  out of  5
rating by Kassmine Stewart
"Shawna's customer service has been nothing short of amazing !"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be here to help you!"
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andrew higginbotham

January 9, 2025

5  out of  5
rating by andrew higginbotham
"Awesome local agent. Always responsive and quick to provide answers and make changes. Highly recommend."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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xander sports gear

January 7, 2025

5  out of  5
rating by xander sports gear
"Always expedient with response and getting my needs cared for immediately!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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William Cannon

January 3, 2025

5  out of  5
rating by William Cannon
"Great follow up and easy to work with and I like the fact that they have a office in town where I can go in and speak to someone about any questions I might have and consider other options for coverage on multiple vehicles"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
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Dana Adams

January 2, 2025

5  out of  5
rating by Dana Adams
"Amazing team and excellent customer service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Erika Carlson

December 31, 2024

5  out of  5
rating by Erika Carlson
"Kristen from Jim Minifie's State Farm team is great! Very knowledgeable and helpful in evaluating options and explaining things. Highly recommend!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Alanna Stretch

December 30, 2024

5  out of  5
rating by Alanna Stretch
"Heather has always been so helpful answering any questions I have! She is very knowledgeable, friendly & always assures we are satisfied with our experience with State Farm!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Shawn White

December 26, 2024

5  out of  5
rating by Shawn White
"Very helpful and professional."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
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Hoekema Family

December 19, 2024

5  out of  5
rating by Hoekema Family
"Highly recommend Jim Minifie and his team in Arlington WA! They will go out of their way to make sure you are taken care of, have the lowest rates, have the best discounts, have all any info you need that you didn't know you needed! And all in kind courteous and friendly way. Recommend over and over!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Fisher Dickens

December 19, 2024

5  out of  5
rating by Fisher Dickens
"Every time I have a question or a request, the customer rep gets right on it... like I'm their only customer and they're just waiting for me to call. They simply could not do a better job!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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christa ritchie

December 18, 2024

5  out of  5
rating by christa ritchie
"I highly recommend seeing Shawna, she is highly knowledgeable, experienced and trustworthy. She will exceed your expectations. She will take great care of your insurance needs!! Customer service is top tier 👍🏼🙃"
We responded:
"We appreciate your review! We are really happy to know you had a great experience with our State Farm staff. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Hailey Daniels

December 14, 2024

5  out of  5
rating by Hailey Daniels
"Katie helped us transition from our old farmers insurance to state Farm, she made the transition so easy and smooth without any trouble! The communication was so nice and made the whole process and experience even better, not stressful like most can be. We are so thankful that she made it so easy and was still thinking of our safety and needs for our insurance plan! Im so happy we made the switch and can look forward to many more years!"
We responded:
"Thank you Hailey for the kind words. Katie is an outstanding professional and I am glad you were able to experience that. We are here to help!"
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Wade Atencio

December 13, 2024

5  out of  5
rating by Wade Atencio
"Just amazing!!!! 8 🌟"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Amy Sepulveda

December 13, 2024

5  out of  5
rating by Amy Sepulveda
"This place is AMAZING"
We responded:
"We appreciate your review! We are really happy to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Roger Foss

December 11, 2024

5  out of  5
rating by Roger Foss
"Super prompt and helpfull ! Great service !"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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MJ Cozby

December 11, 2024

5  out of  5
rating by MJ Cozby
"Thank you to Shawna for being so helpful and imformative, you have helped me explore my options with good recommendations and guidance."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Crysta Thompson

December 10, 2024

5  out of  5
rating by Crysta Thompson
"Shawna is the best. She's really understanding and responsive."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Cory Robison

December 9, 2024

5  out of  5
rating by Cory Robison
"Every time I come in everyone is always so helpful. Also when im being a bit hard headed they explain thing very professionally and thoroughly. Top tier!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Alicia Garcia

December 6, 2024

5  out of  5
rating by Alicia Garcia
"I recently had the pleasure of speaking with a customer service agent from Jim Minifie -State Farm Insurance over the phone, and I couldn't be more impressed with the level of service I received. From the moment I called, the agent was friendly, professional, and eager to assist me with my inquiry. Shawna took the time to patiently explain all the details I needed to know, ensuring I fully understood my options without feeling rushed. What really stood out was her ability to listen carefully to my concerns and offer personalized solutions that fit my needs. I also appreciated how clear and transparent she was about the policy details and any potential next steps, making the whole experience seamless and stress-free. Overall, I’m very satisfied with the customer service I received from Shawna. It’s rare to come across such a helpful and knowledgeable representative, and I’m grateful for the exceptional support!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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manuel martinez

December 6, 2024

5  out of  5
rating by manuel martinez
"Thanks so much to Shawna for such a speedy service and especially going over my coverages and giving me the right recommendations! Always looking out for the customer! We appreciate you!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
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Gina Norris

December 6, 2024

5  out of  5
rating by Gina Norris
"Super nice people, called just for info and a quote and the lady i talked to was great!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
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Diane Fenstermaker

December 6, 2024

5  out of  5
rating by Diane Fenstermaker
"The customer service is excellent!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
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Heather Coleman

December 6, 2024

5  out of  5
rating by Heather Coleman
"Great customer service by Kristen, friendly, knowledgeable, and was ready to tackle my questions for my rental home policy. I highly recommend them to anyone looking for home or auto insurance, business too! She even saved me some $, compared to what I was paying at my old carrier. Fabulous!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "